Returns & Exchanges

At Indus Home Appliances, we stand behind the quality of our products and offer a 30-day return window for items in their original packaging. We aim to ensure your home remains functional and stylish with a hassle-free exchange process for any defective or unsatisfactory equipment.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the item you wish to return and receive a Return Authorization Number.

• 2.
  Prepare the Package

  Securely pack the appliance in its original manufacturer box, ensuring all accessories, manuals, and protective padding are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to the exterior of the box and drop it off at any authorized courier location or schedule a home pickup for larger units.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of the returned appliance, we will process your refund or dispatch your replacement within 5 to 7 business days.